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The Outlook & Sync blog » 2010 » October

Archive for October, 2010

Outlook Duplicate search 3.08

Wednesday, October 27th, 2010

The new version 3.08 of 1-Click Duplicate Delete for Outlook is available. Now with several smaller improvements and bugfixes and a better handling of contacts with different middle names.

More info about the duplicate search can be found on the product page.

Trick: Automatic phrases with ReplyButler

Tuesday, October 12th, 2010

ReplyButler is all about Outlook answers and texts. And there are few interesting Tricks if you want to use the same texts in many / all e-mails.

This can be used for phrases like “thank you for your e-mail” as well as for dynamic texts containing unique promotion codes.

In the simplest case you only want to have always the same text at the beginning of the e-mail. Simply append it to the greeting phrase. You can use the placeholder {RB_Break} to insert line breaks.

Using the regular text modules is of course more convenient and more powerful. They support images, placeholders for promotion codes from external files, etc. Simply create a text module and activate that they always want to use it:

Such a phrase looks of course unfitting if the same customer keeps reading it in every e-mail. You can tell ReplyBuler to remember for which customer the phrase was already used and the (if you’re inserting it manually) warn you (or simply do nothing if the phrase would be inserted automatically).

This way each customer will see the phrase only once.

ReplyButler 4.06: Case notes, Amazon & more

Thursday, October 7th, 2010

The new version 4.06 brings a lot of new features for our textmodule software ReplyButler for Outlook. It’s now possible to store notes per case or per customer, remove one’s own (or other) e-mail address from the recipient list and use a hotkey to let ReplyButler move e-mails (without answering) from an Outlook folder using the movement rules.

There are also new features for webshop owners: ReplyButler now supports Amazon-Order-Ids. They’re used to find the coresponding plentyMarkets data and ReplyButler supports a hyperlinks / hotkey to bring you to the Amazon webpage. Furthermore the sidebar search box now recognizes customer e-mail addresses, plenty-customer#, plenty-order# and Amazon-Ids.

For more info about ReplyButler, please refer to the product page.