Archive for April, 2008

Manage your helpdesk with ReplyButler 1.34

Tuesday, April 29th, 2008

A new version of ReplyButler is out. There’s no great big feature this time, but we made lots of smaller new features & and imrpovements and ha’ve rounded off a lot edges. In some cases literally, for example with a “resize me” triangle in the lower right corner…

Furhermore you can now use icons in your toolbar for your personal text modules. A feature that was long overdue…

Helpdesk with icon toolbar

And finally the search dialog works much better now. Without text it defaults to the context search and has buttons to edit the text or the library.

Interest? Please give our Outlook helpdesk software a try.

OT: Free Dhiraagu WiFi

Tuesday, April 29th, 2008

An off-topic post once again…

I still got 2 WiFi scratch cards here, which I won’t be needing any more. Each for 120 minutes internet access on the Dhiraagu net. So, if you need them, here you are:

UserID C001929, Password LHNDE6
UserID C001928, Password OOCAP5

(Please don’t use them just for the heck of it. They’ll get void 5 days after the first login.)

Moving old e-mails

Friday, April 25th, 2008

Outlook has a built-in feature to move old e-mails to a file named archive.pst. (Which can be synchronized with Easy2Sync, too, by the way.) If that feature isn’t good enough for you, you can use Easy2Sync for Outlook to replace it.

For this, Easy2Sync supplies a task type move e-mails instead of synchronizing them:

Move e-mails

So where’s the trick?

Now you can use Easy2Sync’s filter mechanims. You can exclude objects by “private” flag, move them only if they belong to a certain category or specify different age boundaries for contacts, e-mails or calendar items.

For a complete set of the filters have a look at Easy2Sync for Outlook.

Has Microsoft lost its vision?

Wednesday, April 2nd, 2008

Interesting article on ZDNet discussing if Microsoft still has the right focus and vision for desktop computing – or if Apple is taking over. Decide for yourself…