Home»Website updated: Jul 11, 2018
Problems with Anti-Virus software?
Does your Anti-Virus software report a problem with our software? Probably just another false positive. We already had problems caused by ArcaVir, Avast, Avira, Bitdefender, F-Secure, McAfee, etc. Some of them more than once. But never
a virus in our software.
If your AV scanner reports a problem, you should do 4 things:
- Don't panic.
- Test the file on virustotal.com or Jotti. They're free multi-engine scanners.
- Contact your anti-virus software company regarding the false positive.
(Often they won't even process our report, because we're not their customer.)
- Tell us about the problems.
Your Easy2Sync team