Home»Website updated: Nov 6, 2018

Problems with Anti-Virus software?


(Feb. 2014)

Does your Anti-Virus software report a problem with our software? Probably just another false positive. We already had problems caused by ArcaVir, Avast, Avira, Bitdefender, F-Secure, McAfee, etc. Some of them more than once. But never a virus in our software.

If your AV scanner reports a problem, you should do 4 things:
  1. Don't panic.
  2. Test the file on virustotal.com or Jotti. They're free multi-engine scanners.
  3. Contact your anti-virus software company regarding the false positive.
    (Often they won't even process our report, because we're not their customer.)
  4. Tell us about the problems.

Thank you,

Your Easy2Sync team
Sync Outlook · Synchronize Files · Sitemap · PAD · Mobile version · © 1999-2018 ITSTH