ReplyButler for Outlook
ReplyButler - Use Outlook as helpdesk
Outlook as Helpdesk:
You don't need much to use Outlook as helpdesk for small companies, labels or websites. Just Outlook and ReplyButler. And one of our new text module templates to get an easier start.
We're offering you free templates for your personal boilerplate collections. They contain a structure which will help you find your own phrases. The individual text phrases already have their folders, a name and an icon and just need to filled in. The following templates are available for free:
(To try simply download the Freeware Edition